The highest quality cars in the USA were named (2 photos)

The analytical company J. D. Power has published the results of its traditional study of the quality of new cars, which is conducted on the basis of a survey of owners of cars no older than 90 days. The Lexus brand has taken first place in the premium segment, and the Ram brand, previously the leader among mass-market cars, has fallen to 25th place. In general, as analysts noted, the quality of new cars has slightly increased.





The rating is based on a survey of car owners on 227 parameters, grouped into 10 categories, and is expressed as the number of malfunctions per hundred copies of one model. Accordingly, the lower the number, the better the indicator. The average quality score in 2025 improved by 2 points to 192 versus 194 a year ago, premium cars gained 27 points (203), and the mass market car score dropped from 181 to 187.



Lexus, which occupied second place in 2024, climbed to first place with a score of 166, Jaguar was in second place with 175, and Genesis was in third place with 183 complaints per 100 cars. The mass market leader Nissan was not far behind Lexus, earning 169 points, followed by Hyundai - 173 and Chevrolet - 178. The previous leader Ram was counted 218 malfunctions per 100 vehicles, a sharp deterioration is associated with the appearance of new-generation pickups.

In the model classifications for individual classes, the most first places were received by cars of brands included in the GM concern. Cars produced by Ford and Honda also distinguished themselves.

Among the trends in the market as a whole, analysts noted that the main irritation among car owners is still caused by the touchscreen interfaces of media systems: to access key functions, such as climate settings, sometimes you have to scroll through several screens. An unusually large number of critical reviews this year were received by cup holders. Car owners want them to fit a wider range of sizes of dishes. Finally, it was stated that for the first time, the quality of plug-in hybrids was worse than that of electric cars, with 237 points versus 212. This is mainly explained by the 62-point leap in Tesla quality. However, gasoline cars still significantly outperformed, with an average of only 184 complaints.