A fast food saleswoman shot at a customer who complained about an incomplete order (3 photos + 1 video)

This story took place in March 2021 in Houston (Texas, USA). A client of a fast food cafe approached an employee working at food delivery with a complaint: he ordered French fries, but they forgot to give them to him. The usual thing? Yes, if it hadn't ended in shooting.





The video captures the moment when a fast food employee first quarrels with a customer and explains something to him, waving her arms, then begins to throw everything that came into her hands into the distribution window, and after that she simply pulls out a gun and shoots. Following the departing car.

Anthony Ramos, from Florida, was in Houston for work. That day, his pregnant wife and six-year-old daughter flew to him. He picked them up from the airport that evening and they decided to stop at a Jack-in-the-Box fast food restaurant along the way for a set lunch. Ramos said in a lawsuit filed last year.

The document states that Ramos contacted an employee at the establishment around 11:30 p.m. about the fact that his order was missing fries. Ramos and his family were in the car (he was in the driver's seat) and asked the employee who was standing at the counter, Alonia Fantasia Ford, to speak with the manager about the missing food (by the way, the entire order cost $12.99).

In response, the woman began swearing at the plaintiffs and shouting: “Get out!” Plaintiff's testimony is corroborated by surveillance video that shows Alonia Ford waving her arms and then, a short time later, waving and firing a gun (at approximately 12:15 p.m.).



“At some point during the argument, Defendant Alonia Fantasia Ford threw ketchup, ice and other objects at Plaintiffs, who were in the vehicle,” the lawsuit states. She then pointed the gun at the vehicle and fired at least two bullets into it, with one of the shots hitting the rear of the vehicle.

Ford was arrested and charged with assault, but after six days in jail she made a deal with prosecutors. Court documents show she pleaded guilty to attempted murder.

“The incident so shocked plaintiff's family that Anthony Ramos left his contracting job in the Houston area and returned to Florida,” the lawsuit states. Ramos' six-year-old daughter is seeing a psychologist. Last year, Ramos sued Jack-in-the-Box, alleging the fast-food establishment was negligent in failing to ensure the safety of customers.



Alonia Fantasia Ford pleaded guilty (Photo: Harris County Jail)

Attorney Randall Kallinen issued a statement saying, "Jack-in-the-Box must conduct background checks on its employees to avoid putting its customers at risk of being killed."

Alonia Ford is also named in the suit, which seeks "monetary damages in an amount greater than $250,000 but not to exceed $1,000,000." The lawsuit is still ongoing and Jack-in-the-Box is cautious about commenting on the incident, but admits that it is aware of what happened and is taking all measures to ensure safety in its restaurants.